--Originally published at Project Evaluation and Management Reflections
The first two chapters serve as an introduction into the story. The story starts right away with a description of Mr. Tompkins, a systems manager, and his status as an ReSOE – an employee „Released to Seek Opportunities Elsewhere.“ Along with thousands of other employees of the telephone and communciations company, he is attending a program that includes presentations and trainings for ReSOEs. His boredom and ironic reflections on the program clearly demonstrate that, in fact, the program is only superficial to keep employees who are not needed anymore entertained.
After falling asleep, he meets Lahska Hoolihan, an industrial spy and agent from the fictional country Morovia. As she tells him that her job is to kidnap other people, their conversation turns into a conversation about managing people, the most important task of managers. Tompkins states that „getting the right people for the right job. That´s what makes the difference between a good manager and a drone.“
During the second chapter, he recalls a conversation during a corporate project management training class with the instructur Edgar Kalbfuss. The memory is a practical example for many people who immediately think of GANNT charts, project milestones and so on when talking about project management.
Tompkins on the contrary sees the focus on managing people, which includes mainly the following four essential ingredients of management:
1. Hiring
2. Matching people to jobs
3. Motivating
4. Team building
This point of view of Mr. Tompkins is probably the reason why Lahska Hoolihan is kidnapping him to help Morovia build a new software factory as their manager.
For more information on the book discussed, see: „The Deadline: A Novel about Project Management (Enlaces a un sitio externo.)“ by Tom DeMarco